Data Privacy Hub
Chapter
02

What’s the Timeframe for Handling DSRs?

Break down the DSR timeline under different regulations, the importance of consistency and promptness, using data to estimate this timeline, the consequences of not meeting the timeframe, and potential policies for handing DSRs.

When it comes to DSRs, timing is everything. You have to respond to a request within 15 days under the LGPD in Brazil, 30 days under the GDPR in Europe, and 45 days under the CCPA in California.

By creating a consistent, organized structure for responding to DSRs, you can create accurate expectations for your users, provide transparent, trustworthy communication for your users, empower a positive reputation for your team, and protect yourself from legal pain and fees.

If you have a privacy platform, you can use this data to estimate and plan for your timeline, and communicate and meet these timeframes to grant users realistic expectations and satisfaction. Gartner claims a single Data Subject Access Request, cost $1,600 to the organization, which is massive. Automating the handling of privacy requests is highly effective, and the ROI is huge.

Should you create different policies and timeframes for handling DSRs, depending on where the user resides? Learn the answer in the video.

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