How Different Companies Handle DSRs
Companies must be able to share the who, what, why, and how of a user's data in an easy-to-understand format at any time, and must have systems that make this process quick and painless for their organization and consumers.
There are two main options for handling data subject requests: Manually or Automated. Manual processes require significantly more time, resources, and the possibility of error, while automated processes save time and eliminate human error.
For example, when interviewing Udemy's DPO, Edward Hu, we learned that using a third-party solution, developing customer self-service tools, and investing in more transparent, seamless user data controls can all help you succeed in the data subject request process.