Collaboration: Setting up a DSR Workflow
You must lay a foundation for effective privacy collaboration across teams. Customer support, R&D, legal, IT, and other teams must be trained to understand your privacy workflow.
Setting up a DSR workflow across teams can be daunting, but with careful planning and execution it can be a success. Firstly, it is important to provide training to all team members on what data subject requests are, what the process entails, and what their role will be. Secondly, create clear policies and procedures for handling data subject requests, including who will be responsible for each stage of the process. Next, map out all the data that will need to be collected and shared in order to fulfil the request. This will ensure that everyone knows what data is needed and where it is located. Then, design a user-friendly interface for submitting and managing requests. Finally, implement the workflow and document all steps taken in order to complete the request.
By following these steps, you can create a smooth and efficient DSR workflow that meets the needs of all involved parties.