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Chapter
08

Case Study: How to Delete User Data from Shopify

Compare two ways to fulfill a data deletion request in Shopify (as an example): Manually vs. Automated.
3 minutes
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Privacy Requests 101: The Complete DSR Fulfillment Course
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As one of the most popular eCommerce platforms in the world, the Shopify platform allows users to set up their own websites, specifically e-commerce sites. To remain compliant with GDPR and CCPA regulations, Shopify Businesses must make exercising the right to erasure and answer user deletion requests easy for users. Let's look at this example.

While watching this chapter, you may use this blog post as a reference: "How to Delete User Data from Shopify"

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Course Chapters

Chapter
01

What is a DSR? — Intro to DSRs

5 minutes

A DSR occurs when an individual requests to activate one of their rights, such as to get a copy of their data, modify it or remove the personal data about them that’s residing at the company.

Chapter
02

What’s the Timeframe for Handling DSRs?

4 minutes

The faster you can respond to a DSR, the better. To ensure users’ rights are protected, each regulation has strict deadlines that you must comply with. If you don’t, there will be legal consequences.

Chapter
03

Why Do People Submit DSRs?

5 minutes

Why are DSRs so important to your users? Why can they end up costing tens of millions of dollars if you don’t handle them correctly? Why do people submit DSRs in the first place?

Chapter
04

Channels for DSR Submission

3 minutes

Let’s build the perfect user experience for your consumers to submit a DSR. This will serve both you and them in the long run.

Chapter
05

How Different Companies Handle DSRs

4 minutes

How do the other companies master the DSR process?

Chapter
06

The Best Response to a DSR

4 minutes

We’ve talked all about how to collect DSRs – but how should we respond to them?

Chapter
07

How to Know Where the User’s Data is Stored: The Need for Data Mapping

5 minutes

How can you handle a data subject request if you don’t know where to look?

Chapter
08

Case Study: How to Delete User Data from Shopify

3 minutes

Data is personal. If a customer wants to delete their data, you should make the path as clear for them as possible. To understand the importance of this, let’s look at an example.

Chapter
09

Collaboration: Setting up a DSR Workflow

4 minutes

Here are seven steps you can take to build a successful data privacy rights program.

Chapter
10

The 5 Most Common Mistakes Companies Make When Handling a DSR (& How to Avoid Them)

4 minutes

Here are five errors we see far too often and what you can do to overcome them.

Chapter
11

Bonus: The Ultimate Checklist for Handling a DSR

4 minutes

Let’s review the ultimate checklist for handling a DSR.

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